Frequently Asked Questions
Effective Date: September 10, 2026
1. What is CashHoop?
CashHoop is an online platform that helps users submit a loan request that may be reviewed by participating third-party lenders.
2. Is CashHoop a lender?
No. CashHoop is not a lender, bank, or credit issuer. We do not approve loans, provide funds, or determine loan terms. Lenders independently make all credit and funding decisions.
3. How does CashHoop work?
You complete an online request form with the required information.
Your request may then be presented to participating lending partners. If a lender is able to consider your request, you may receive further information or be redirected to the lender to review its offer.
4. How much can I request?
Loan amounts may typically range from $100 to $2,500, depending on the lender and your eligibility.
CashHoop does not guarantee that any particular amount will be available.
5. What APR may apply?
Potential APRs may generally range from 5.94% to 35.99%.
The actual APR is determined solely by the lender and depends on multiple eligibility factors.
6. What repayment terms may be available?
Repayment periods may range from approximately 61 days to 60 months, depending on the lender and loan product.
Always review your lender's final agreement before accepting an offer.
7. Is approval guaranteed?
No. Submitting a request does not guarantee approval, an offer, or funding. Each lender uses its own underwriting and eligibility requirements.
8. How quickly can I receive funds?
Funding time depends entirely on the lender.
Some lenders may provide funds as soon as the next business day after final approval and completion of required documentation, but CashHoop does not guarantee any funding timeframe.
9. Does using CashHoop affect my credit score?
Submitting a request through CashHoop does not itself mean that you have been approved for a loan.
A lender may perform a credit check as part of its review process. The lender is responsible for providing applicable notices regarding any credit inquiry.
10. Why do you request personal information?
Certain information may be necessary to verify your identity, process your request, and allow lending partners to determine whether they can provide an offer.
11. How is my information protected?
We use reasonable security measures designed to protect personal information during transmission and processing. No online system can guarantee complete security.
12. Who may receive my information?
Information may be shared with participating lenders and service providers necessary to process and support your request, as described in our Privacy Policy.
13. Does CashHoop decide my APR or fees?
No. CashHoop does not determine APR, fees, repayment schedules, approval criteria, or any other loan terms. Those decisions are made solely by the lender.
14. Can CashHoop guarantee the lowest rate?
No. We cannot guarantee the availability of any specific rate or that an available offer will be the lowest-priced option available in the market.
You should review the complete lender disclosures before making a decision.
15. What happens after I receive an offer?
Review all lender-provided disclosures carefully, including:
- Loan amount
- APR
- Finance charges
- Fees
- Payment schedule
- Total repayment amount
- Late-payment terms
- Other applicable conditions
You decide whether to accept or decline the lender's offer.
16. How can I contact CashHoop?
For questions regarding CashHoop, contact: [email protected]